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Return Policy

Our Guarantee: Free return in the US or UK

Fashewelry makes it easy to return your items. Simply ship any unwanted items back to us for free and enjoy shopping with confidence that if you don’t love it, you can send it back within 30 days of purchase. See below for full details and exceptions.

Conditions of Items:

1.Defective Products.

We will accept returns on website purchases within 30 days after delivery arrival. All defective products can be returned for refund or replacement, we also will be responsible for the return shipping cost and shipping cost (from China to customer's country). The customer is liable to confirm with fashewelry service team for a advisable shipping method.

2.Non-defective Products.

Products that are not defective can be returned for refund or replacement, even if just for the product is unsatisfactory for the application, but must apply within 7 days from the arrival date of shipment. The customer should be responsible for return shipping costs and taxes caused.

Prior to returning the product, contact fashewelry customer service department for a Return Authorization. All products returned to fashewelry must be securely packaged in the proper shipping materials and reach fashewelry without damage and please note that the parcel is for "return products".

How to Return Your Items

1.contact our customer service for Return Form
2.print a return form and attch it to your invoice
3.package everything in a box or padded envelope
4.send us your parcel tracking number
5.after return parcel receiving, we will arrange full refund in 2 days.

Return Address:
US UK
Amanda Wakeman
1401 Winterwood Drive
Allen, TX
75002
Tel:2489744802
Yangtze Logistics Ltd
Unit 4, the Provident Industrial Estate, Pump Lane
Hayes, Middlesex
UB3 3NE
Landline: 020 85738511
Mobile: 07788957874


A 25% restocking fee will be assessed on items purchased more than 30 days ago. Return of items purchased more than 60 days ago will not be accepted.

Contact [email protected] for more information about returns.

 
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